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Elements and Performance Criteria

  1. Develop a shared future state model
  2. Develop and review a collaborative best practice model
  3. Provide the resources necessary to move to the future state
  4. Review future state model

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Competitive systems and practices include one or more of:

lean operations

agile operations

preventative and predictive maintenance approaches

statistical process control systems, including six sigma and three sigma

Just in Time (JIT), kanban and other pull-related operations control systems

supply, value, and demand chain monitoring and analysis

5S

continuous improvement (kaizen)

breakthrough improvement (kaizen blitz)

cause/effect diagrams

overall equipment effectiveness (OEE)

takt time

process mapping

problem solving

run charts

standard procedures

current reality tree.

Organisation includes one or more of:

any part of a manufacturing or service organisation

companies, government bodies or other body of people aiming to produce a product to service a customer.

Representative team includes members from one or more of:

the value stream representing key parts of that chain

inside the organisation

outside the organisation.

Infrastructure includes consideration of all of:

policies and procedures

plant and equipment

materials, energy, utilities and other consumables

workforce arrangements, including employee numbers, organisation structure, competencies and competency mix.

The purpose(s) of the future state model of practice includes consideration of all of:

the required organisation strategy and philosophy

the direction of improvements and actions

forecasts of key indicators.

Measures of progress include one or more of:

metrics and other indicators defined and agreed before the commencement of implementation

metrics which provide feedback on the progress towards the future state.

Manager includes one or more of:

a person who has a formal, permanent position

a person with an ad hoc role in facilitating the function of multiple teams in a workplace, departments or entire organisations.

Knowledge Evidence

Must provide evidence that demonstrates sufficient knowledge to interact with relevant personnel and be able to develop models of future state operations practice, including knowledge of:

key indications of current position or progress towards the future state, such as output quantities and qualities, variability in quality and quantity, uptime, investment hurdle rates and actual rates of return, sustainability indicators, reliability indicators, other key performance indicators (KPIs) appropriate to the organisation and its technology and processes

value stream mapping and analysis

types of muda (waste), causes and costs

competitive systems and practices tools relevant to the organisation and process

techniques for creating and evaluating future state models.